Senior Business Analyst, Global Support Operations

May 20, 2022πŸ”— πŸ‘οΈ 11 11 Views

🏒 Weedmaps πŸ“ Remote✨Remote OK

πŸ’° DOE πŸ—“οΈ Full-time 🏷️ Information Technology πŸ“› No license required


About our company

WM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years.

Founded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.

WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.

Job description

Customer Experience is at the forefront of everything we do here at Weedmaps. We strive to understand and proactively anticipate the needs of our clients while building loyalty to our platform and community.

Overview:

As a Senior Business Analyst, Global Support Operations at Weedmaps, you have a passion for data, reporting, and analytics. You deliver high quality reports, dashboards and paint the story of where we are at today with insights and recommendations to support our evolution.

You will partner with our 5 Support teams to provide valuable reports for their team’s productivity rolled up to an overall Support Operations perspective in addition to our Salesforce and data analytics partners.

Your passion for data analytics, reporting and quality insights will enable you to support our growing teams and industry.

The impact you'll make:

What you've accomplished:

Bonus Points:

Our 2022 Benefits: