Fast-growing cannabis-based streetwear apparel company seeks passionate and positive Retail Sales Associate as we open our doors to our first brick and mortar store.
The Retail Sales Associate will be responsible for providing an overall great customer experience for every individual who visits our store, maintaining the voice of our brand while assisting customers with product recommendations, answering questions and engaging them in genuine conversation.
The ideal candidate for this position has experience working in retail, as well as a strong dedication to providing exceptional service to customers.
TASKS + RESPONSIBILITIES
Exemplify an optimistic and energetic presence through team collaboration, while building strong relationships with clientele to maximize customer loyalty.
Apply positive selling behavior throughout all customer interactions with an enthusiasm for the brand, the client, and the product.
Demonstrate a customer-centric mindset, going above and beyond to understand and meet the customers’ needs.
Communicate with both the sales team and customers in a respectful tone and manner, making the best impression in all situations.
Ensure that the store is consistently customer-ready, collaborating with the sales team to meet brand standards for cleanliness and organization both on the sales floor and in back stockroom areas.
Master and utilize the company’s POS system to process customer transactions and administer returns when necessary.
Exercise flexibility, excellent judgement and patience in difficult situations.
Promote customer service as a value, using a keen understanding of customer needs and strong communication skills to anticipate and solve service issues as they arise.
Maintain a flexible schedule to meet the needs of the business; this will include weekends, evenings, and holidays.
As the Retail Sales Associate, your main objective is to meet and exceed sales goals by achieving customer satisfaction and driving engagement.
Please note that this position will require the ability to stand for the duration of a work shift, as well as the ability to lift and carry product (up to 40 pounds) as needed.