|Licensing Operations Specialist|
Jun 26, 2019👁️ 89 89 Views
The City of Boulder is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Responsible for the prioritizing of regulatory licensing operations and assisting licensees or potential licensees with application and legal compliance and remittance of licensing fees and occupational taxes owed to the city. Under general supervision of the City Licensing Manager, performs all types and phases of licensing activities for the Finance Department, processes license applications, meets with potential licensees to review requirements and licensing process, prepares all material related to Beverage Licensing Authority hearings, provides exemplary customer service, cross trains in the sales tax operations area, and performs other related duties as required.
DUTIES & RESPONSIBILITIES:
Responsible for daily activities within the Licensing Office. This includes, but is not limited to, the following:
Responsible for assisting licensees or potential licensees who walk into or call the Finance Department or have scheduled appointments to understand and comply with the City's regulatory licensing requirements. This includes but is not limited to the following:
Responsible for processing of license applications and renewals, including but not limited to: liquor licenses (including special event liquor permits), medical and recreational marijuana dispensaries/wellness centers, manufacturer infused products and greenhouse/grow facilities licensing; auction; carnival/circus; itinerant merchant for door to door sales; mobile food vehicles, and secondhand dealer/pawnbroker licenses, and if directed, back-up for dog licensing. This includes, but is not limited to, the following:
Responsible for the administration of monthly scheduled evening hearings of the City Beverages Licensing Authority, a quasi-judicial board responsible for liquor licensing city determinations. This includes, but is not limited to:
Provides support and backup assistance to the Sales Tax Operations Specialists during high volume periods. This includes, but is not limited to:
Responsible for personal time management creating a balance in correspondence, walk-in traffic, phone calls, meetings, hearings, application intake, research and off-site travel meeting all legal deadlines and maintaining an open, efficient, responsive, and accessible licensing division.
Other: Performs related duties as required to meet the needs of the city.
Generally duties are listed from most to least critical or time consuming.
REQUIRED MINIMUM QUALIFICATIONS:
Paralegal certificate or Associate degree in business, accounting or a related field, plus executive assistant/administrative support experience and a minimum of three years of progressively responsible administrative office experience, including customer service experience. Or an equivalent combination of education and/or experience. Demonstrated ability to work well within a team environment. Accurate typing speed of 45-50 wpm. Interest, desire, and ability to communicate courteously and effectively with the public and city staff and to provide excellent customer service both in person and over the telephone; must be courteous, patient, and personable when working with the public and diverse individuals. Excellent proofreading, writing, spelling and editing skills. Good organizational and math skills. Proficiency with word processing software, digital recording equipment, and database and spreadsheet software. Ability to maintain division website and update linked documents and web text. Ability to develop and maintain accurate filing systems. General knowledge of office procedures. Demonstrated ability to work independently with minimal supervision; to prioritize and resolve problems; to work effectively with a diverse and varied community and staff; and to complete tasks with a high degree of accuracy and meet deadlines while working under pressure in a fast-paced environment. Ability to work with confidential information. Ability and willingness to work evenings as required. Have and maintain acceptable background information, including criminal conviction history and credit history. Valid Colorado Driver's license and acceptable motor vehicle record.
In addition, this position must portray a positive attitude, is self aware of and ensures that their behaviors and actions impact co-workers and customers in a positive fashion, is flexible and proactive with job tasks, is self-assured with changing responsibilities and learning new job skills, is open and team orientated in their general approach with peers and management, and is self motivated to go above and beyond position requirements to achieve departmental and organizational success.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Bachelor's degree in a related field. Experience performing complex technical, legal, licensing, and/or administrative functions, preferably in a government setting. Experience with sales tax, business licensing, and general clerical accounting projects. Strong technical skills (i.e. spreadsheets, document merging, database applications and web applications). Experience interpreting and applying highly technical legal requirements, and some ability to explain such legal requirements to others. Experience taking and transcribing minutes. Experience with Access liquor licensing database, Groupwise, and Microsoft office software. Ability to communicate with individuals from diverse populations. Experience with the Boulder Financial System. Bilingual in English/Spanish/Asian languages.
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions:
Physical Demands: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in clean, comfortable environment. Requires occasional work outside. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used include but are not limited to the following: Frequently uses standard office equipment including personal computers, telephones – including cell phone and blackberry, calculators and copy/fax machines. Also uses Dymo label writer and distance measurement wheel.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Note: The above description is illustrative only. It is not meant to be all-inclusive. I understand that nothing in this position description restricts the city's right to assign or reassign duties and responsibilities to this job at any time. I also understand that this position description reflects the city's assignment of essential functions; it does not prescribe nor restrict the tasks that may be assigned. I further understand that this position description may be subject to change at any time.