IT Service Desk Analyst

May 25, 2022🔗 👁️ 24 24 Views

🏢 Green Thumb Industries 📍 Chicago, Illinois

💰 DOE 🗓️ Full-time 🏷️ Information Technology 📛 No license required


About our company

At Green Thumb, we believe in the plant’s potential to improve health, happiness, and comfort. We invest in our people, our brands, and our retail experiences to power a profound shift in well-being.

Job description

The IT Service Desk Analyst will provide technical support to GTI staff. The successful candidate is a highly motivated, dedicated, personable, flexible, highly experienced IT team member who facilities support requests placed by our employees located in retail, cultivation, and offices. The candidate must be able to work independently on a team, and on multiple projects with minimal supervision.

The business hours for the GTI Service Desk are 7am – 7pm CST, Mon-Fri. The successful candidate will have the flexibility to work an 8-hour support shift within the designated business hours, in addition to have the ability to work remotely. The candidate will also be expected to become a member of a weekly on-call rotation.

This position requires onsite work a few days a week at our corporate HQ in downtown Chicago.

Responsibilities

Qualifications

Additional Requirements