💰 DOE 🗓️ Full-time 🏷️ Compliance 📛 No license required
About our company
MJ Freeway, the industry-leading business software and consulting service provider for the cannabis industry, is seeking a Government Affairs Account Manager to join our Denver team. MJ Freeway is growing quickly in a fast-paced industry. This full-time position will manage and nurture relationships with MJ Freeway regulatory agency clients. We’re a high-performance team seeking a self-motivated candidate, innovative, dedicated to giving our team and clients the best
The Government Affairs Account Manager is responsible for the day-to-day management of MJ Freeway’s clients. It is the responsibility of this role to ensure clients feel their needs are being met. Further responsibilities include:
Point of contact internally for the clients to create long term relationships and understand the clients’ demands. Plan to meet these demands and generate/identify more sales potential in our current client base.
Serve as the interface between client services (support, billing, etc.) and the regulatory systems team.
As the liaison between Regulatory Systems and client identify opportunities for upselling, change orders, etc.
High level Project Management and experienced relationship management skills for every client account.
Facilitate client with technical assistance by being the liaison between the client and technical support for issues
The Client Relationship Liaison will work closely with the regulatory systems team to ensure that it is clear what products or services the client has purchased, that those products and services fit the client's needs and that the client understands the value of our products and services used.
Gather and use the data from every interaction with clients to move the regulatory systems team out of reactive mode and into far more effective proactive stances.
Participation in technology product design to create the tools that your clients need.
Develop strategic relationships with policymakers to enhance MJ Freeway’s partnerships and assist in shaping public policy initiatives that support our business.
Develop and shape regulatory policies and strategies through relevant coalitions and issue advocacy campaigns.
Travel 25-50% to multi-state locations.
Government or regulatory agency experience
Customer service focused, customer advocate, relationship builder
Exceptional public speaking skills, significant experience addressing legislatures, media and special interest groups
Excellent communication and interpersonal skills and the ability to influence others; confident yet approachable
Strong writing, problem solving, decision making, conflict management, and research skills
The ability to work well independently and as part of a team
Demonstrated ability to work multiple high priority tasks and projects under tight deadlines
Handle sensitive information and data appropriately
Must reside in Denver, Colorado
Prior account management experience
Prior government, military, or regulatory agency experience
MJ Freeway LLC offers 100% company-paid medical insurance, unlimited time off (with approval) and a positive work environment where we live by three principles:
Do the right thing
Be part of the solution
Show people that you care
Regulatory Affairs: 3 years (Preferred)