💰 DOE 🗓️ Full-time 🏷️ Dispensary 📛 No license required
About our company
White Fire, one of San Jose’s 16 licensed dispensaries is located at 111 Old Tully Road, between Monterey Highway and Tully Road. Established in 2015, we have been working with the City of San Jose to distribute residents with quality medical grade marijuana, providing a service with high demand.
White Fire, San Jose's Premiere Cannabis Destination, is currently looking for a Retail Manager to join our team! To be effective in this fast-paced retail environment, the candidate must have incredible organizational skills, attention to detail, and an innate commitment to excellence. The ideal candidate has prior leadership, heavy cash-handling experience, and needs to be a regular consumer of the product.
Responsibilities include but are not limited to:
Sets direction and team expectations for the Retail Operations team.
Manages up to 15 retail employees at a time.
Provides daily guidance, training, development and on the spot feedback for subordinates.
Responsible for overall satisfaction, safety and security of all customers and employees.
Executes plan to drive labor productivity while delivering best-in-class customer service.
Delivers a high level of consumer engagement while maintaining and elevating brand reputation.
Troubleshoots aspects of store technology to ensure environment is functioning and presentable.
Coordinates and implements visuals/merchandising ideas to drive sales and product recognition.
Handles customer complaints, issues, returns and exchanges using proper procedures.
Responds to internet correspondence to engage prospective and new customers.
Must be a CA State resident and have a valid CA State ID
Masters of Business Administration (Preferred)
Bachelor's degree in Business, Management, or relevant field (Preferred)
3 years of management experience with a relevant degree
Frequent cannabis consumption
Ability to work 45 hours a week
Maintains a high level of customer service
Demonstrates excellence in verbal and written communication
Ability to train, coach, and develop associates at all levels
Understanding of scheduling concepts and maintaining schedules
Proficiency in working in a fast-paced, demanding work environment
Must have excellent organizational skills, including multitasking and time-management
Ability to make independent decisions and work with minimal supervision
Must be comfortable discussing recreational marijuana