Dispensary General Manager

May 6, 2022🔗 👁️ 6 6 Views

🏢 Jushi 📍 Pittsburgh, PA

💰 DOE 🗓️ Full-time 🏷️ Dispensary 📛 No license required

About our company

Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.

Job description

The Dispensary General Manager will be responsible for the day-to-day operations at the retail level including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This position requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Regional Dispensary Manager.


· Hire and develop a team who are passionate about medical cannabis and the service they provide

· Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy

· Support and maintain BEYOND / HELLO’s mission and culture of positivity

· Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded

· Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease

· Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines

· Identify and develop process improvements to assist with company growth

· Maintain thoughtful store scheduling to drive revenue while controlling overhead costs

· Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times

· Oversee End of Month inventory reconciliations and report any discrepancies in real-time

· Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels

· Ensure accuracy for all cash handling in the front of house and back of house

· Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration

· Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Regional Dispensary Manager, Marketing Team, and Inventory Team

· Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics

· Present a professional image in appearance, actions and words

· Abide by city and state regulations at all times

· Receive deliveries, build purchase orders, and maintain accurate records

· Complete daily and weekly tasks/duties as assigned by Dispensary Regional Manager

· Maintain neatness, organization, and overall cleanliness of the entire store

· Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor

· Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues

· Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise

· Provide support with various employee initiatives and team building

· Provide support with various off and on hour events and specials

· Report any and all issues or complaints relating to product to the Regional Dispensary Manager, Inventory Manager, and Director of Retail Operations in real-time

· Work closely with Team to run a clean, smooth, efficient and compliant store and maintain BEYOND / HELLO’s mission, values, and positive culture


· High School diploma or General Education Development (GED) required

· Associate or Bachelor’s degree in any field preferred

· Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality

· Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience

· Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.

· High-level critical thinking, attention to detail, mathematical, language, and reasoning skills

· Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling


· Constantly perform desk-based computer tasks

· Frequently sitting and standing

· Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

· Occasionally Twist/bend/stoop/squat, kneel/crawl

· Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require

· Complete any needed assistance including oversight and coverage outside of

the assigned region as needed

· An environment with moderate to loud noise level


We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).