Customer Support Specialist

Jul 21, 2019🔗👁️ 53 53 Views

🏢 Leafly 📍 Seattle, WA

💰 DOE 🗓️ Full-time 🏷️ Other 📛 No license required


About our company

Leafly Holdings, Inc. (www.Leafly.com, www.leafly.ca) is a privately held, private equity backed cannabis/health information technology company. Leafly provides a safe and inviting environment on the web to access the world's largest cannabis information resource. Our website and mobile visitors browse strain ratings, study reviews, provide recommendations, view lab testing data, and find trusted dispensary locations. We make the process of finding the right strains and products fast, simple, and comfortable.

Please no phone calls / No recruiting agencies.

We offer a competitive compensation and benefits package, and a collaborative work environment in an emerging market. The job description is representative of typical duties and responsibilities for the position and it is not all inclusive. Other duties and responsibilities may be assigned by Leafly to fluctuate with business needs.

Job description

We are looking for an exceptional Customer Support Specialist to provide timely and appropriate responses to user inquiries and dispensary reviews, as well as assign and forward inquiries to departments and teams as appropriate. As well as helping create and update support processes and documentation. Here are some of your day-to-day responsibilities:

Qualifications

Background check will be conducted after conditional offer of employment is extended.

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended.