Customer Success Specialist

Jun 13, 2019🔗👁️ 33 33 Views

🏢 Phylos Bioscience 📍 Portland, OR

💰 DOE 🗓️ Full-time 🏷️ Other 📛 No license required

About our company

Phylos is an agricultural genomics company using modern molecular genetics and computational biology to power the next generation of hemp and cannabis. Phylos provides breeding and R&D services to global partners and offers a suite of genetic services and testing solutions. We are a new generation of plant scientists, transforming the hemp and cannabis industries with unparalleled data, technology, and expertise. Phylos is strategically positioned to provide cultivators with the tools to understand the breadth of genetics in their catalog, evaluate development of additional varieties, and drive business growth.

Job description

The Customer Success Specialist is an integral role at Phylos. You will be the primary line of communication with customers, and lead the inside sales program. Your mission will be to provide exceptional service and drive inside sales. You will need to uphold brand messaging and clearly communicate a working knowledge of the science services Phylos offers to the cannabis and Hemp industries. You will receive training (formal and informal) on our internal ecommerce software, CRM, inside sales, testing services, rudimentary biological and genetic science, and the growing cannabis and hemp industries.