Customer Success Manager

Feb 9, 2022🔗 👁️ 10 10 Views

🏢 Wurk 📍 Denver, CO

💰 $50,000 to $80,000 a year 🗓️ Full-time 🏷️ Other 📛 No license required


About our company

Are you ready to plant roots and grow with a Denver-based company that is making a name for themselves? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus their energies on making social change in the world in which we live.

Job description

The Wurk Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The Customer Success Manager role begins during the sales process and provides value to the customer through the onboarding process (implementation and training), and the transition from onboarding to Customer Support.

What You'll Do

What We're Looking For

What’s in it for you?

Work with one of the most amazing tech start-ups the industry has ever seen and be a part of an incredible team that’s going places and leading the industry.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

The approximate base salary range for this position is $50,000 - $80,000 based on candidate experience, education and geographic location. This is the range for CO residents, consideration will be given for location, experience, etc.