Client Support Specialist

Jun 22, 2019🔗👁️ 35 35 Views

🏢 Cascadia Labs 📍 Redwood Valley, CA

💰 DOE 🗓️ Full-time 🏷️ Administrative 📛 No license required


About our company

Cascadia is more than a testing lab, it is the vision of science used to support well-being. Since our inception, we have been committed to our ethics and integrity while delivering solid science to the emerging cannabis industry. By supporting the success of our employees and valued clients, we will together realize innovations that lead to improvements for our local and global communities. We are looking for like-minded and motivated professionals to join our team. Find your path to a successful and rewarding career with a science-based, cannabis-centric company – Cascadia Labs.

We believe in People First. At the heart of the services we provide is supporting the wellness and happiness of people. We value our employees and the role they play in meeting this foundational purpose. We believe in Client Partners for Life. We create client relationships by being a valued and effective part of their organization. We see our clients not just a transaction - they are partners, and a part of our community. We believe in Excellence. We apply the scientific method, best practices in lab operations, and a team of experts to achieve accurate and consistent results. Good science stands at the forefront of our commitment to quality, while we strive towards perfection with our analytical work.

Job description

Cascadia Labs has an immediate opportunity at our Redwood Valley location. The laboratory is in a peaceful country setting of Mendocino County, though very close to many busy and very successful cannabis businesses that we support with our services. The newly remodeled laboratory is equipped with state-of-the-art instrumentation on the inside and a beautiful natural setting outside. Finding a moment in nature is as easy as walking out the door on a break and taking only a few steps to a tree-lined path along the creek, or up the hill through private vineyard and vegetable farm we share a campus with.

Job Summary

We are seeking a full time Client Support Specialist to become part of a solid and successful team that is already in place. The ideal candidates will have a positive and friendly attitude, with ability to professionally collaborate. This position will require someone who is comfortable working with cannabis and cannabis products. The Client Support Specialist is a client focused position that presents new opportunities to support our clients on a daily basis. However, it is a transition point from the client to the laboratory and many internal functions are required of the position. Strong organizational skills and attention to detail are required for this important role between the client and the laboratory. The position reports to the Laboratory Director.

Job duties include, but are not limited to:

Qualifications/desired skills:

Cascadia Labs California offers excellent full-time benefits including comprehensive medical coverage, dental, vision, life and disability insurance, 401(k)/ Roth with company match, flex spending accounts (FSA), paid time off (PTO) and paid holidays.

Note – Cascadia Labs is an Equal Opportunity Employer.