Dec 29, 2021 👁️ 26 26 Views
Groundworks Industries is home to a family of retail brands that seek to provide knowledgeable, and artful experiences set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
To be successful in this role, you'll want to bring a wealth of customer experience to the table and either a passion for, or genuine curiosity about cannabis. You would join a team of about 5-10 cannabis professionals and be an integral leader in delivering excellent service to our communities.
Our stores span from the Oregon Coast to as far east as Gresham. We are currently soliciting applicants for Sales Associate roles in at our Electric Lettuce Oregon City location.
The Sales Associate educates customers regarding the store's offerings, remains knowledgeable about current store and industry offerings, and guides customers through the purchasing process. The Sales Associate is the key point of contact for customer interactions at the dispensary and must provide a positive and distinctive experience.
Informed by a 'Balanced Scorecard' approach equally emphasizing People, Process/Technology, Customer and Finance the Sales Associate supports the shop goal of facilitating a welcoming environment that creates unique customer service opportunities.
This is accomplished by way of a respectful, constructive and energetic style guided by Groundworks' core values and long-range objectives.
The Sales Associate is accountable for four primary areas of responsibility:
People Works as a member of a professional team, fostering positive collaboration and contributing to a positive shop and company culture.
Process/Technology serves as a steward of operational excellence and compliance by remaining up to date on local and state regulations, abiding by company policies and demonstrating excellent attention to detail.
Customer actively works to stay educated on industry science and product knowledge, seeks to connect with a diverse spectrum of customers and clients, and models a customer-first attitude to deliver customer service in a friendly, attentive and knowledgeable manner.
Finance maintains exemplary cash handling skills, adherence to company operation policies, and works side by side with store leadership team to develop business acumen and achieve store team goals.