💰 DOE 🗓️ Full-time 🏷️ Marketing 📛 No license required
About our company
Kiva Confections (www.kivaconfections.com) is the premier cannabis infused edible company in California, the largest cannabis market in the world. Kiva’s line includes Kiva Chocolate Bars, Terra Bites, Petra Mints and Camino Gummies. Our products are crafted from premium ingredients and skillfully combined with California cannabis. Since our beginning in 2010, our goal was to create a confection that redefined what a cannabis confection ought to be. By applying art and science to ensure a deliciously consistent experience every time, we continue to deliver on that mission today.
We have aggressive growth plans as the legal market and consumer adoption continues to expand. Key growth initiatives include aggressive platform innovation, best in class marketing, geographic expansion, strategic partnerships, and more. We are resourced for this explosive growth and looking for great people to help take us to the next level.
As a Brand Ambassador (BA) you will be the face of the brand at various events in the field and in store with key retail partners. You will build relationships with key strategic partners, provide sampling and product demonstrations to consumers and engage budtenders (BT) by way of education and sampling on KIVA products. In this role, you will largely be responsible for encouraging growth of brand awareness and trial.
This is the job for you, if…
You have a background in customer service and strong communication skills
You have an energetic and entrepreneurial spirit
You’re a down to earth, fun and have a “work hard, play hard” mentality
You’re organized and highly responsive- able to maintain communication on all channels (email, text, Slack, etc.)
You have a deep understanding of what it takes to execute a successful event
You’re Adaptable with the ability to multi-task efficiently and effectively prioritize business needs
You’re naturally outgoing and internally motivated in your personal and professional efforts
You’re a relationship builder, excited by the opportunity to partner with our consumers and retail partners
You’re a goal-oriented self-starter and able to take the initiative to achieve/exceed goals
You’re genuine in your desire to educate and inform consumers on KIVA products
You’re willing to regularly work early mornings, evenings, and weekends based on company needs.
You’re able to maintain a complex, flexible schedule
You’re passionate about cannabis and cannabis education
As a Kiva Brand Ambassador, you’ll be responsible for…
Represent all KIVA product lines across the entire portfolio
Conduct in–store demos, as assigned by Trade Marketing manager and Territory Manager (Sales Reps designated to specific geographies in the region)
Create a unique customer experience within a modular footprint to increase brand awareness and build customer loyalty
Communicate facts regarding proper dosing, nutrition and key functions and benefits of cannabis, as well as how it relates to the Kiva products
Provide non-infused samples and gift branded swag to interested consumers
Track all activity and consumer insights/feedback through digital recaps
Be the eyes and ears of KIVA from the field, reporting observations regarding retail accounts as well as competitor activity
Communicate success stories, key learnings, and other activities to your Trade Marketing Manager
Support Trade Marketing events (outside of retail environment) relevant to the brand and to the region (i.e. local festivals)
Participate in execution of virgin-sampling initiatives, reaching consumers where they live and play
Building & Maintaining Relationships:
Create harmonious relationships with our retail partners and their staff to cultivate a strong affinity for the Kiva brand
Conduct retail staff training's (within accounts) on the Kiva brand portfolio.
What we’re looking for…
Must have 2 years of relevant experience in events, promotions, media or consumer products marketing
Must have minimum of 2 years work experience in a customer service setting
Must be 21+ years of age
The ability and willingness to transport KIVA supplies in personal vehicle when needed
The ability to positively engage the public, representing the brand in a highly positive manner
An understanding of both marketing & sales fundamentals
Sales experience and/or knowledge of the cannabis industry or CPG industry
A deep-rooted understanding of the relevant market and surrounding area
Mastered the ability to work autonomously and collaboratively
Access to a computer for reporting sampling results and are well versed in Google systems
Access to a personal smart phone for schedule updates, photo capturing, and emails
The ability to lift heavy items including tents, tables, and boxes up to 50 lbs.
The ability to be in contact with and handle food products