Account Manager

Apr 26, 2019🔗👁️ 10 10 Views

🏢 Shadowbox Farms 📍 Portland, OR

💰 DOE 🗓️ Full-time 🏷️ Sales 📛 OLCC Workers Permit

About our company

Inspired simply to grow great cannabis, we found ourselves in the Applegate Valley of southern Oregon surrounded by the foothills of the Cascade, Siskiyou and Oregon Coast mountain ranges. Framed by Wildcat Creek and watched over by venerable oak trees, it truly is a special place to farm the world’s best cannabis. Like a shadowbox on your grandmother’s wall holding cherished family memories, our farm is the foundation of our brand.

We are obsessed with the consumer’s experience. With high-quality packaging, unconventional marketing and a focus on cannabis education, our world-class products make Shadowbox Farms more than a retail brand. We’re a lifestyle brand the consumer can trust.

Our commitment to farm-to-table quality guides all aspects of our brand bringing consumers an experience that feels natural, warm and authentic. Thank you for visiting our website, taking a glimpse into the heart of our company, what makes us tick and why we are such passionate guardians of our mission.

MISSION: To be Stewards of the Cannabis Industry


Job description

Shadowbox Farms is looking for a sales rock star to join the #bestteamincannabis! Our ideal candidate is someone who is comfortable naturally building relationships, making cold calls, and confidently talking about our favorite subject: cannabis! You must be highly motivated, able to set and crush sales goals, and have your own reliable transportation. This is a full-time, outside sales position based out of our Portland office.

Job Purpose Summary: Our account managers are the face of Shadowbox for our customers. They not only make the sale, but also build and promote strong, long-lasting relationships by partnering with our clients and understanding their needs. The Account Manager oversees a territory in the Portland Metro and surrounding areas. They travel to each dispensary fostering relationships with face-to-face contact and regular follow-up via communication platforms such as phone, email and online CRM system. Account managers must be able to hit high-level sales goals that evolve based on inventory.

Key Responsibilities and Accountabilities:

Achieves growth and hits sales targets by cold-calling and building existing relationships

Represents Shadowbox in dispensaries and drives engagement not only with Intake Managers, but also with Budtenders and direct consumers

Collaborates with the rest of the sales team on goals and opportunities

Partners with the Inventory Manager to current on available product and coordinate orders

Collaborates with the Distribution Coordinator to support delivery schedules and set expectations with both delivery drivers and clients

Responds effectively to feedback from the customer regarding product issues, rejected orders, or concerns; and ensures communication is shared with other departments and leadership as needed

Cultivates communication with leadership and marketing teams on demands and trends within the industry to help build a cutting-edge brand

Tracks all sales communications based on department SOPs

Represents the company at industry events, conferences or networking meetings


Valid OLCC Marijuana Worker Permit (or application in “Ready to Pay” status)

Valid driver's license and reliable personal vehicle

Stellar customer service skills

2+ years experience in direct sales

Excellent written and verbal communication skills

Proven ability to drive the sales process from plan to close

Proficient computer and social media skills

Understanding of OLCC compliance laws for the cannabis industry

Flexible to work some evenings or weekends (vendor events, networking events etc.)