💰 $40,000 - $42,500 a year 🗓️ Full-time 🏷️ Other 📛 No license required
About our company
Flowra provides consulting services around commercial cannabis licensing in the State of California.
The Account Manager position would be responsible for local and state application processing, in addition to overall management of each client's licensing projects to ensure all parts are completed in a timely and efficient manner.
The job description and responsibilities are as follows:
Knowledge of Local and State Commercial Cannabis regulations including cultivation, distribution, manufacturing, and retail. Training included with employment, experience not required but preferred.
Data entry and processing of Local and State Commercial Cannabis applications including cultivation, distribution, manufacturing, and retail. Training provided with employment, experience not required but preferred.
Overall management of Client accounts.
Bi-weekly/Monthly check-in’s with Clients updating on licensing progress/needs to continue the licensing process.
Overall coordination of communication with clients
via state and local agencies and other staff
Assisting in the entire licensing process for clients
Forming and submitting local and state applications
Management of application process, including communicating to other Flowra staff and local/state agencies on the client’s behalf
Following up with clients in a timely and professional manner
Once applications are submitted, weekly follow ups/check-ins to ensure the applications are processing smoothly
Communicating with other Flowra staff to ensure other services contracted get completed in a timely manner
account management: 1 year (Preferred)
Customer Service: 2 years (Required)
High school or equivalent (Required)
Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
Other duties as requested
Basic computer software
Basic knowledge of IT systems