Jun 18, 2019👁️ 43 43 Views
Dutchie is the cannabis industry’s leading and fastest growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We’re a product-focused company that’s created a best-in-class experience for cannabis dispensaries and shoppers. Based out of Bend, Oregon, we’re venture funded by Casa Verde Capital, one of the leading Cannabis-focused VC's, members of the founding team at DoorDash, Kevin Durant, and other notable angel investors.
Dutchie is looking to hire a Customer Success Manager to join our team at our headquarters in Bend. We’re looking for an energetic, enthusiastic and organized Account Manager to build and cultivate relationships with dispensaries that use our platform. This role will be pivotal in tending to their needs, deriving key product insights, managing their requests, and optimizing their sales and performance. You’ll be on the front lines, working side-by-side with our dispensaries as well as our internal product, sales, and customer support teams.
We’re a fast paced startup in an exciting and emerging new industry and you’ll be joining our team at the ground level. Not only will you strongly contribute to our culture and practices, but you’ll help shape the Customer Success department itself.
Skills and Attributes
Must be a hustler excited to grind
Scrapy individual who loves ambiguous problems
Our company is growing extremely fast and it's highly likely that this role will change your career and life's trajectory
1+ Years of account management or inside sales experience
Excellent communication skills via phone, email and video conference
High energy and ambition; enthusiasm to give 150% every day to help build a massive company
Strong salesmanship, you talk with conviction and passion and have an innate ability to convince others of your point of view
Hyper-organized and strong multi-tasker who can easily manage numerous projects
Creative thinker, always coming up ways to gain more out of relationships
Very strong attention to detail
Empathy and the ability to relate to a customer’s point of view
Ability to solve problems quickly and pivot with ease
Positivity, patience and professionalism
Quick learner, you can pick up new platforms and understand new industries quickly
It's a Bonus if you…
Additional Compensation: Commission
Management: Ops Manager