Account Manager

Jan 7, 2022🔗 👁️ 15 15 Views

🏢 Cova 📍 Denver, CO

💰 $65,000 to $80,000 a year 🗓️ Full-time 🏷️ Other 📛 No license required


About our company

Cova has been the fastest-growing software solutions company in the history of the legal cannabis industry and is now the #1 POS in North America. After launching commercially less than 4 years ago, we surpassed over 50 other companies as the industry preference. Through constant product innovation, execution of a clear growth strategy and high integrity in everything we do, Cova delivers a premium service to its clients.

We design and build products on an open API architecture platform that elevates the dispensary retail experience. Our point-of-sale solution (POS) is purpose-built for cannabis retail and is based on years of experience in high growth/high complexity industries.

The legal marijuana market is on a fast growth trajectory with more new states legalizing every year. 5 more just passed in Nov 2020 and 2 additional states legislatively opted for retail operations in 2021.

Cova operates as a young company that spun out of a solid, well-established 20+-year-old software company called iQmetrix. Collectively, our software can be found in over 20,000 stores across North America in several verticals, and we support retailers with one location and others who have thousands. Cova has invested heavily to have the industry-leading platform for enterprises and is technologically ahead of where the industry is heading.

Let's shape the next generation of cannabis retailers together, and own it.

Job description

Reports To: VP of Operations

We are looking for a talented and driven Account Manager to join our team. You would be responsible for outreach programs that cement Cova’s relationships with its clients, who are legal cannabis retailers. There are many touchpoints with these clients from their initial inquiries about Cova retail software, gauging their satisfaction, mitigating churn, communicating product enhancements, and planning future growth. This involves discovery of needs, qualifying situations and solving advanced problems that they may have. There is no typical day, as this is a young and evolving industry, and we are a very rapidly growing international company. While we have clearly defined who we are and what we will deliver, the approaches are still being refined and the ideal candidate will be one who is able to constantly adapt to a changing environment.

Responsibilities:

Qualifications:

Preferred experiences:

What Really Matters:

A lot can be learned or trained, but there are a few things that can’t.

Want to Join the Team?

If you’re interested in a career with Cova and are committed to striving for success, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are a hybrid work environment, remote and in-office for all employees in an office city. For those who are unvaccinated, individuals are required to rapid test twice a week to come into the office. For those who are vaccinated, verification (one-time) to come into the office is required. For all additional onsite attendance at any meetings, events, celebrations, vaccination is required.